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Coronavirus: Hotels and Airbnb Program’fundamental Change’ Following COVID-19 lockdowns

Since lockdown constraints are eased in many European nations, many in the travel sector expect that using greater cleaning criteria and social distancing, the company may continue in a new form.

Nicolas Vigier, whose agency oversees 60 Airbnb flats, says he is slowly visiting needs come in for summer vacations in the south of France.

“Before the catastrophe, our customers were 90 to 95 percent foreigners. We’d hardly any French people reserving our flats,” Vigier said.

But today his requirement is completely from France.

Domestic Airbnb bookings at the Netherlands and Denmark are in 80 percent and 90 percent respectively of exactly what they had been in April 2019,” the business said.

Vigier stated in France that they can’t confirm reservations because individuals aren’t yet permitted to travel farther than 100 kilometers from their homes.

However, the requirement is a glimmer of hope for a business that has been among the hardest hit as a result of the pandemic.

“Airbnb’s company was hit hard, with earnings this season anticipated to be less than half what we earned 2019,” explained Brian Chesky, Airbnb’s chief executive, as he declared staffing reductions in the business last week.

For most, the shift to the company was sudden. It was only when the French authorities declared the lockdown steps mid-March which Vigier saw a substantial fall in demand for Airbnb flats, ” he said.

Hotel data analysis company STR quotes that resorts that are still open worldwide are in less than 30% occupancy. In most European nations, the few resorts which are still available are just at 10 percent occupancy.

“COVID-19 has a more serious and abrupt effect on the company than 9/11 along with the 2009 financial crisis united.”

Marriott saw a 90 percent decrease in the company in China following the outbreak began, the CEO stated in March.

Restoring customer confidence in a worldwide catastrophe

Airbnb has declared a brand new cleaning protocol for hosts which will establish in May that comes with a certificate and learning program.

“Hosts are going to have access to expert-backed cleaning educational materials and will be encouraged to demonstrate they take prevention and cleanliness critically,” Airbnb stated in a statement.

These new guidelines will probably be “extreme” change for their everyday work, stated Vigier. It means that they will have to get three times involving bookings.

Hotels are instituting similarly rigorous cleaning policies.

A spokesperson for Marriott stated the resort was adding to its cleaning protocols such as”requiring that people room and guest room surfaces are treated with hospital-grade disinfectants.”

It will be contingent on”improved cleaning criteria” and also a”reduction of signature factors” such as pills or remote controllers.

Whether somebody picks a resort or Airbnb,” depends upon trust with the customer as to if they perceive that a hotel chain or individual resort as may be likely to be reliable in providing a higher degree of cleanliness and sanitation,” said Ashton.

A prospective retrieval?

A spokesperson for Airbnb France stated there was an increase in people on the site investigating summer and spring vacations near home.

“Traveling within this world will seem different, and we will need to evolve Airbnb accordingly.

Meanwhile, Marriott International stated that they were gradually seeing a rise in occupancy rates in China, for example during an April vacation, where several resorts reached 60 percent occupancy.

But it’ll be a long time until things return to normal.

But there is”a possibility that resorts will consider greater automation and also a move to electronic” that might”accelerate the adoption of these kinds of technologies”.

It is a place where Airbnb currently has an edge because of the capability to check-in using an application and maintain touch with a server through messaging rather than in person.

Vigier stated they used to have someone greet every guest that stayed in an apartment, but it’ll be a simple change to permit visitors to pick up keys at a box or in their agency.

At a crowded resort, it might be harder.

“Can we have robots doing particular things, possibly taking totes, room service, sanitizing places?” Requested Ashton.

He anticipates that electronic changes resorts were anticipating to execute anyway will occur more quickly.

“There is likely to be some rather basic changes,” Ashton said.